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Our commitment to our hospitals is your guarantee of quality and we are proud of the changes that have been brought about by our team.
The direct involvement of doctors in hospital management and ownership is uncommon in other hospitals. Along with the commitment of all of our medical colleagues and the great team of people, we will continue to meet and exceed standards required by each State Health Department and the International Standards Organisation (ISO) to achieve our stated goal of making our hospitals the best. Independent Private Hospitals of Australia invests a lot of resources in ensuring high calibre and trained personnel, having the right people in the right jobs coupled with an ongoing commitment to continuous improvement in everything we do, these remain integral to our core values and vision for the future. IPHoA Core Values and Beliefs. | Excellence in patient quality of service and care is embraced by our staff by ongoing training and dedication to Kaizen philosophies and lean management principles. Kaizen being the Japanese word for total quality management has led to a workplace mantra of small, seemingly insignificant, never-ending improvement.
Our hospitals will grow by responding to your concerns. We all want to meet and exceed your expectations as a guest in our hospital. Should you have any concerns about your care at the hospitals we would welcome and appreciate your time and effort to tell us. |
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